Frequently Asked Questions About Mould Cleaning

NO MOISTURE = NO GROWTH. Do everything you can to minimise moisture. Fix any water leaks, control humidity and condensation with dehumidifiers, airconditioners or building works. To reduce humidity and moisture in the bathroom, use an effective exhaust fan and heat lamp in addition to creating sufficient ventilation.

Spray the area with a 1:1 mix of water and white vinegar. This will kill most mould types. Allow to dry, then spray and wipe mould away with a cloth. If a stain remains, then use a bleach (such as Exit Mould) to remove the colouring from mould waste. Keep in mind that the bleach isn't killing the mould, just removing the colouring. If the area affected is bigger than 1sqm we recommend professional mould treatment.

Condensation occurs when warm air meets cold air. For example, when there is warm air inside the house and cold air outside, condensation forms on the inside of the window or on gyprock in a ceiling. The condensation creates enough moisture to facilitate mould growth in the wet area in addition to raising the relative humidity in the home which can lead widespread mould growth.

Mould is in the air that we breathe every day. Microscopic mould spores are like pollen and float around in the air and when they land in a location with a food source, moisture and preferably minimal air flow, mould will grow.

It is impossible to determine what species of mould is growing by visual inspection only.

Once mould is visibly growing, the number of spores in the air is higher than normal. If these spores are not removed, there is a higher likelihood that mould to grow again in the same or a different area.

Once mould is visibly growing, the number of spores in the air is higher than normal. If these spores are not removed, there is a higher likelihood that mould to grow again in the same or a different area.

We can treat mould on external windows, but we are restricted to first floor windows only due to height risks

Yes, we can treat mould on the inside of walls however we need to remove the gyprock as part of this process.

Yes, we can treat mould on the inside of walls however we need to remove the gyprock as part of this process.

Our technician can complete a visual assessment including taking a moisture measurement. If we cannot determine the issue, we can complete a micro-misting to assist in removing the odour. If the odour returns this indicates there is an ongoing problem.
If you live in Brisbane, a senior mould technician can complete an airborne particulate sample and provide an independent air quality report.

We can treat mould in the carpet as part of an overall mould treatment service however we it is very difficult to remove mould stains from carpet. When a carpet has been affected by mould we usually recommend it be replaced.

A technician can inspect the area however, will need to put a hole in the wall to be able to confirm the presence of mould. Hole is typically the size of a squash ball. If mould is present, we may need to remove the gyprock in some areas as we treat the mould

We can apply our patented antimicrobial to the soft fabric, before cleaning the material with normal cleaning processes. However, we cannot guarantee to remove mould staining, and offer no warranty on this work. A technician can inspect the area however, will need to put a hole in the wall to be able to confirm the presence of mould. Hole is typically the size of a squash ball. If mould is present, we may need to remove the gyprock in some areas as we treat the mould

We can apply our patented antimicrobial to the soft fabric, before cleaning the material with normal cleaning processes. However, we cannot guarantee to remove mould staining, and offer no warranty on this work. A technician can inspect the area however, will need to put a hole in the wall to be able to confirm the presence of mould. Hole is typically the size of a squash ball. If mould is present, we may need to remove the gyprock in some areas as we treat the mould

Mould on timber floors is treated with sanding but may need mould treatment also. If you have raw timber floors, there may be a change in the timber colour following treatment due to the bleaching effect.

Most of the time, but it can depend on what building material is contaminated and for how long.